Wi-Fi Issues
This article is about common issues with your in-home Wi-Fi, upgrade options, and best practices. Wi-Fi is NOT Internet Further Reach Internet Service brings Internet connectivity to your home. Wi-Fi is a common wireless technology that you can use to distribute Internet connectivity throughout your home/property. Wi-Fi is not technically supported by us, but we […]
What happens in case of an electrical outage or power blackout?
85% of our network has Backup Power Infrastructure that is designed to provide at least 48 hours of backup power in the event of a grid failure. Our core network has Backup Power Infrastructure that is designed to provide a few weeks of backup power in the event of a grid failure. In the event […]
What do I do in case of a problem with my internet connection?
First, check to see if the problem is specific to one device or happens for all devices. If you are able to connect from another device then the problem is not likely with the Internet connection. If the problem happens for all devices, if possible, check your email as we might have already sent a […]