Static/Dedicated IP and “Open NAT”

How to obtain a static/dedicated/publicly routable IP for gaming, business, and industrial applications? *** DISCLAIMER *** : READ BELOW: CAUTION It is a best practice to employ an Internet firewall that blocks inbound Internet traffic – that is, traffic initiated from outside your home or office network to your home network. Firewalls block this inbound […]

What is a Relay Host?

Relay Hosts are the “Mesh” in Further Reach’s network. Further Reach is a community-based network with a social mission to provide fast, highly reliable, and rock-solid Internet service to rural Mendocino County.  Our network is tailored to local conditions and focused on community development, filling gaps left by larger, profit-driven ISPs. Relay Hosts allow us […]

Internet TV – Alternatives to Cable TV

In the digital age, moving away from traditional cable TV to embrace streaming services is not just a trend but a smart financial decision. Streaming platforms like YouTube TV, Sling TV, Hulu, Philo, DirecTV Stream, and FuboTV offer a rich array of live TV services at a fraction of the cost of cable subscriptions. For […]

How to Reach Support

Email Support support@furtherreach.net Our whole team monitors incoming tickets so they do not wait on one person When we receive emails from you, our system attaches critical performance data so that we can quickly identify and fix issues Email us about anything – support, billing, wifi, change of plan, etc Please include your service address […]

Setting Up Autopay

<iframe width=”560″ height=”315″ src=”https://www.youtube.com/embed/G0wq7lfHV2o” title=”YouTube video player” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share” allowfullscreen></iframe> ENABLING AUTOPAY 1. Access Your Billing Portal A link will have been sent in the email you received from Further Reach. If you do not have a recent link, you can get a new one sent to your email […]

How to Access Subscriber Tools

HIGHLIGHTS You are now able to generate a new link yourself without the need to ask Support. You still access the billing portal (aka Subscriber Tools) via unique links sent to your email. You are now able to edit information about your account. If you have more than one account, you can access them all […]

Subscriber Portal – Your Online Account

HIGHLIGHTS You are now able to generate a new link yourself without the need to ask Support. You still access the billing portal (aka Subscriber Tools) via unique links sent to your email. You are now able to edit information about your account. If you have more than one account, you can access them all […]

Accepting an Order Form

1. Open Your Portal Link. You will have received an email like the following. Dear Subscriber, Ahead of your upcoming installation date, please review and approve the order form at the following link. If you have any questions, please contact us at support@furtherreach.net. https://portal.furtherreach.net/473_EXAMPLE_LINK_8493dsd217 Thank you for choosing Further Reach. Click the link in your […]

Free Public WIFI Hotspots

Free Community WIFI We provide free internet to many community based organizations. Among them are a few that host Free Public WIFI Hotspots at their locations. Please note that this information is subject to change so please email support@furtherreach.net in advance for updated information about a particular site. Albion Fire parking lot (lower station, near […]

VOIP

Voice Over IP – VOIP WHAT IS VOIP Voice Over Internet Protocol allows you to make and receive regular phone calls over your Internet connection. This is not to be confused with WIFI calling – which is making mobile (eg Verizon, AT&T) calls over your Internet connection. VOIP RELIABILITY VOIP is inherently less reliable than […]