Voice Over IP – VOIP

WHAT IS VOIP

Voice Over Internet Protocol allows you to make and receive regular phone calls over your Internet connection. This is not to be confused with WIFI calling – which is making mobile (eg Verizon, AT&T) calls over your Internet connection.

VOIP RELIABILITY

VOIP is inherently less reliable than the 150 year old Plain Old Telephone Service. If you have mission critical needs, we discourage you from canceling your landline.
Further, we recommend that you should not cancel your landline until you have tested VOIP for a month or so and confirmed that it is working well for your needs.

BEFORE YOU BUY

The great majority of customer connections are good enough to support VOIP. A small number have too much “Jitter” which is just fluctuations. Before you purchase a VOIP phone or software, please contact us so we can check to see if your connection is good enough to support VOIP.

VOIP typically has low bandwidth requirements – about 400 kbps for each concurrent call. Our least expensive plan is more than sufficient.

RECOMMENDATIONS

⛔ Further Reach can not formally recommend specific VOIP phones or software. More to the point, we cannot provide support for VOIP solutions you install.

However, we feel comfortable sharing that many subscribers use Ooma Telo successfully,
Here is the link. https://www.ooma.com/home-phone/ooma-telo/

It is important to distinguish that this is not the “Air” version which we strongly discourage you using.

HOW TO CONNECT

To connect an OOMA you should plug in an ethernet cable to the OOMA port labeled “TO INTERNET” and ports 2, 3, or 4 of the your Further Reach Router. You can plug your phone into the “PHONE” port. Do not use the “HOME NETWORK” port.

⛔ It is strongly advised that you locate any cordless phones far away from your Further Reach Router.