Broadband Facts

The FCC requires every internet provider to publish “Broadband Nutrition Labels” — standardized disclosures so you can compare plans across providers. We think this is a great idea, because some providers have spent decades making their pricing as difficult to understand as possible.

You know the routine. An introductory rate that doubles after 12 months. A $14/month “equipment rental fee” for a router you could buy for $60. An “internet infrastructure surcharge” that is, as far as anyone can tell, just charging you for the internet on top of already charging you for the internet. “Up to” speeds that have never once been observed in nature.

Bundle “savings” that require you to add a phone line nobody will ever use. And cancellation processes designed by someone who took the Hotel California a little too literally.

Ours are simple. The price is the price. The speeds are real. There are no contracts, no data caps, no bundle requirements, and no equipment rental fees. You can cancel with a phone call, and we will not transfer you to a “retention specialist” whose job is to make you feel bad about it.

We’re also proud of two things most providers hope you never read: our Privacy Policy and our Network Management Policy. We encourage you to read both — and then try to find the equivalent from your current provider. We’ll wait.

Broadband Facts
Fixed Broadband Consumer Disclosure

Further Reach, Inc.

Performance 05


Monthly Price $45.00

Services provided on a month-to-month basis with no lock-in contract. Stated pricing is not introductory.

We prefer straightforward pricing to bundle stacks and mail-in rebate scavenger hunts.

Installation & one-time fees

Standard on-site installation$200 (one-time)*

*Credited back to you over your first 12 months of service ($16.67/mo). Requires 12 months of active service for the full credit.

Professional installation by our local team. If you need something non-standard, we’ll quote it before we start.

Taxes & government fees$0.00000

We don’t invent a “regulatory cost recovery” fee and hope you blame the government.

Additional terms

Early termination fee$0

No lock-in contract to break — but we’ll be super sad if you leave :<

Changing plans

Switch plans anytime with a phone call — no technician visit, no equipment swap. During your first 30 days, switch as many times as you like. After that, upgrades are unlimited; downgrades are limited to once every six months.

Affordable Connectivity Program & local support

We offer discounted service for households in need and for local nonprofits and community organizations — without the paperwork marathon of typical government programs. How we help →

Speeds Provided with Plan

Download/Upload Speed300 Mbps
Typical Latency≤ 15 ms

Data Included with Monthly Price

Data usage is unlimited. We don’t pretend to be running a water company here. Use it as much as you like. We love it when people use our service.

Policies

We promise ours aren’t boring.

Customer support

Email, text, or call — real people, local folks, no script farm.

support@furtherreach.net

707-278-8899

furtherreach.net/support


Learn more about the terms used on broadband labels at the Federal Communications Commission’s Consumer Resource Center.

Broadband Facts
Fixed Broadband Consumer Disclosure

Further Reach, Inc.

Gigabit 05


Monthly Price $55.00

Services provided on a month-to-month basis with no lock-in contract. Stated pricing is not introductory.

We prefer straightforward pricing to bundle stacks and mail-in rebate scavenger hunts.

Installation & one-time fees

Standard on-site installation$200 (one-time)*

*Credited back to you over your first 12 months of service ($16.67/mo). Requires 12 months of active service for the full credit.

Professional installation by our local team. If you need something non-standard, we’ll quote it before we start.

Taxes & government fees$0.00000

We don’t invent a “regulatory cost recovery” fee and hope you blame the government.

Additional terms

Early termination fee$0

No lock-in contract to break — but we’ll be super sad if you leave :<

Changing plans

Switch plans anytime with a phone call — no technician visit, no equipment swap. During your first 30 days, switch as many times as you like. After that, upgrades are unlimited; downgrades are limited to once every six months.

Affordable Connectivity Program & local support

We offer discounted service for households in need and for local nonprofits and community organizations — without the paperwork marathon of typical government programs. How we help →

Speeds Provided with Plan

Download/Upload Speed1000 Mbps (currently delivering ~700 Mbps; awaiting gateway capacity upgrade from upstream provider)
Typical Latency≤ 15 ms

Data Included with Monthly Price

Data usage is unlimited. We don’t pretend to be running a water company here. Use it as much as you like. We love it when people use our service.

Policies

We promise ours aren’t boring.

Customer support

Email, text, or call — real people, local folks, no script farm.

support@furtherreach.net

707-278-8899

furtherreach.net/support


Learn more about the terms used on broadband labels at the Federal Communications Commission’s Consumer Resource Center.