What is a Tree Installation, and when is it needed?
Our service requires an unobstructed line-of-sight (LoS) between our subscribers’ location and one of our relays. We have hundreds of relays located across our service area.  Because of the dense tree cover or land obstructions, we sometimes need to install our dish high up in a nearby tree to achieve a LoS to your location. This is a Tree Installation.

Do trees get harmed during this process?
No!  A certified Arborist has approved our procedures to ensure that trees are not harmed in any way.

Why choose tree installations over traditional towers?
Tree installations avoid the need to cut large clearings and erect ugly steel communication towers across the landscape. Trees serve as a natural alternative, seamlessly blending technology with nature. Additionally, trees offer exceptional stability and reliability, making them an ideal choice for a dependable internet connection that you can count on.

Are your installations done by professionals?
Yes. Our installations are conducted by a team of highly trained and certified tree climbers. We are committed to maintaining the highest standards of safety and professionalism throughout the installation process. Our technicians are experienced in climbing trees and undergo regular training to stay updated with the latest techniques and best practices in the industry. This ensures that your internet installation is carried out with precision and expertise.

How much does a Tree Installation cost?
With the implementation of Tree Support, tree installations cost $200 – the same for all subscribers.  Your $18 Tree Support payment covers the cost of Tree Installation and maintenance.

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